FAQ

• HOW DO I GET MY PASSWORD IF I FORGET IT?
• WHERE IS THE CHECKOUT BUTTON?
• HOW DO I CHANGE MY BILLING ADDRESS?
• IS MY CREDIT CARD SECURE?
• WHAT AWARDS HAS US TOY/CONSTRUCTIVE PLAYTHINGS WON?
• WHAT DOES CONSTRUCTIVE PLAYTHING SELL?
• WHAT DOES US TOY SELL?
• WHAT WILL I FIND AT US TOY MAGIC?
• WHAT IF I HAVE SPAM FILTERING SETUP FOR MY EMAIL?
• HOW CAN I GET MORE INFORMATION ON AN ITEM?
• WHAT DOES IT MEAN WHEN AN ITEM IS BACKORDER?
• WHAT DOES IT MEAN WHEN AN ITEM IS SOLD OUT-DISCONTINUED?
• RESET COOKIE?

  If you are getting a message during checkout that is not one of the above messages and you cannot complete checkout you may have a problem with the cookie we use to identify your computer to our website. If you are a first time shopper simply click on this link RESET COOKIE. This will reset the cookie and you should be able to checkout without any further problems. If you are a returning shopper you will need to login after you reset the cookie or log off then log back in. If the problem persists email our webmaster at webmaster@ustoyco.com with a description of the error message you are receiving and we will get back with you as soon as possible.